At Ebook Library, we strive to ensure your satisfaction with your purchases. If for any reason you are not completely happy with your order, we offer a comprehensive return and refund policy designed to provide you with peace of mind.

Eligibility for Returns

Digital Products: Due to the nature of digital products, we do not offer returns or refunds on eBooks after they have been downloaded. However, if the file is faulty or if you encounter issues accessing your purchase, please contact us within 14 days of purchase for assistance.

Refunds: Refunds are only issued for technical issues related to the download process, not for change of mind.

Requesting a Refund: To request a refund, please reach out to our support team with details of your issue at [support email]. Provide your order number and any relevant screenshots to help us address your concern quickly.

How to Initiate a Return

Please email us within 14 days of your purchase if you have an issue with the eBook file, such as corrupt files or technical issues.

Provide proof of the issue, such as screenshots or error messages, to expedite the process.

Refund Process

Once your request is approved, refunds will be processed to the original payment method used during the transaction. Please allow 5-7 business days for the refund to be reflected in your account, depending on your bank’s processing times.

Non-refundable Items

• eBooks that have been downloaded or accessed after purchase.
• Items purchased through third-party platforms.

Exchanges

We do not offer exchanges for digital products. However, if the eBook you purchased is defective or corrupted, we will gladly send you a new copy.

If you have any questions regarding our return and refund policy, please contact our customer support team.